Support
Need help with A Prompts? Review the information below or contact us directly.
Contact SupportContact
Email: aprompts.help@outlook.com
When reporting a problem, please include your device model, iOS version, and a brief description of what happened. Do not send passwords, payment-card information, or API keys.
Generating Prompts
Enter what you want the AI to do and select Generate Prompt. Guided mode lets you provide an audience, tone, output format, and additional rules. Generated content may contain errors, so review it before use.
Usage Limits
The free version includes a daily prompt allowance. A Prompts Pro provides a higher daily allowance and direct selection of supported AI providers. The app displays your current usage and remaining prompts.
Restore a Pro Subscription
- Open A Prompts.
- Go to Settings.
- Select Restore Purchases.
- Make sure the device is signed in to the Apple Account originally used for the purchase.
If restoration does not work, confirm that the subscription is active in your Apple Account and contact us with a description of the issue.
Manage or Cancel a Subscription
Apple manages all payments and subscriptions. You can review, change, or cancel your subscription through your Apple Account.
Troubleshooting
- Confirm that your device has an active internet connection.
- Close and reopen A Prompts.
- Confirm that you are using the latest version of the app.
- Restart your device if the problem continues.
- If AI generation is temporarily unavailable, wait briefly and try again.
Language
A Prompts supports English and Spanish. Open Settings and choose your preferred language. Your selection is saved automatically.